Dallas Police Department

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Narcotics Welcome Drug Education Mission Statement Prescription Fraud Asset Forfeiture & Seizures Organization Cheese: Heroin

Crime Against Persons Division Commander Assaults Unit Robbery Unit Homicide Unit Special Investigations Victim Services Crime Scene Response

Records Section Records Introduction FAQ's Directions To Records Types of Reports

Crime Scene Training General Information Crime Scene Courses Employment Opportunities

Communications Communications

Auto Theft Auto Theft Introduction H.E.A.T

Canine Squad Canine Squad

Mounted Unit Welcome Staff Barn Relief/Training Horses Training Donations Merchandise Gallery

Internal Affairs Division Racial Profiling Complaints File A Complaint Commend An Officer Not Satisfied with Decision

Youth Operations Youth and Family Support Child Abuse Squad Child Exploitation Youth Operations Unit Missing Persons First Offender Program Gang Unit FAQ Youth L.E.T.S

Auto Pound General Information Auto Pound Auction Fees and Payment Claiming a Vehicle

Family Violence The Effects of Abuse Getting Out Family Violence Squad Protective Order What is Family Violence Warning Signs Numbers & Helpful Links

Financial Investigations Introduction Thumbprint Signature Program How to Make a Police Report Forgery FAQ Identity Theft Packet Forgery Affidavit Form Merchant Form Identity Theft Prevention Tip

Field Services Field Services Division Contacts Love Field Unit

Criminal Intelligence Unit Criminal Intelligence Unit

Planning & Accred Unit Planning & Accreditation Unit

Computer Crime Team Computer Crime Team

North Central Welcome Investigative Team Investigative Team Member Community Prosecution North Central Service Team Srategic Customer Services Crime Response Team Nuisance Abatement Member Deployment Team Community Engagement Unit Neighborhood Police Team Dallas Area Watch Crime Reports Crime Watch Crime Prevention Twitter & Nixel Facebook North Central Police Explo North Central History Maps and Information Personnel & Staffing Command Staff and Administration North Central Sector Sergants North Central Events Calendar

Northeast Welcome Commander's Welcome Command Staff and Admininistration Sector 210 Sector 220 Sector 230 Sector 240 Sector 250 Criminal Trespass Affidavit Program Neighborhood Policing Team Crime Response Teams Community Engagement Unit Deployment Team

Northwest Welcome WEST NILE VIRUS INFO. Division Contacts Commander's Welcome Crime Prevention Crime Report Crime Watch Community Engagement Unit Events Calendar Convenience Store Safety Train

Southeast Welcome Commander's Welcome Command Staff and Admin Sector Supervisor List Strategic Customer Services Service Area Team Community Prosecution Volunteer Opportunities Community Engagement Unit Deployment Teams Nuisance Abatement Neighborhood Police Team Crime Response Team Nuisance Abatement Team Convenience Store Training Investigative Team Crime Reports Crime Watch Crime Prevention Maps and Information Police Expolorers

Traffic Welcome School Crossing Guard FAQs

South Central Welcome Commander Staff and Admin Sector Supervisors Investigative Team Investigative Team Members Community Prosecution Community Engagement Unit Deployment Team Crime Response Team Neighborhood Police Team Expolorer Post 1999 Complaint Form

Property Unit Property Unit Intro

Love Field Unit Love Field Unit Intro

Strategic Customer Service

1500 Marilla St.; L2AN-B
Dallas, TX 75201
214-670-5551

Click on the above link for more information on
Strategic Customer Services

As part of a customer service initiative in 2005, City Manager
Mary Suhm created the Strategic Customer Services (SCS)
to assist the organization in improving city services by focus-
ing on customer needs, benchmarking and the performance of
City services in relation to accountability, responsiveness and
the quality of the service experience for the Dallas communities.

As a part of this initative, The Service Area Coordination Team
and the 3-1-1 System Configuration Team were created. Other
community programs such as Benchmarking and Community
Surveying as well as Performance Measures were alsoestablished.