Mission Statement

The Police Department, in serving the people of Dallas, strives to reduce crime and provide a safe city by:

  • Recognizing that its goal is to help people and provide assistance at every opportunity;
  • Providing preventive, investigative, and enforcement services;
  • Increasing citizen satisfaction with public safety and obtaining community cooperation through the Department's training, skills, and efforts; and
  • Realizing that the Police Department alone cannot control crime, but must act in concert with the community and the rest of the Criminal Justice System.

In achieving this mission, the men and women of the Dallas Police Department will conduct themselves in an ethical manner. They will:

  • Respect and protect the rights of citizens as determined by the law;
  • Treat citizens and their fellow employees courteously and with the same   amount of dignity with which they expect to be treated themselves;
  • Be examples of honesty and integrity in their professional and personal lives, thereby earning the public trust;
  • Perform their duties with the knowledge that protection of the lives and property of all citizens is their primary duty; and
  • Comply with the spirit and letter of the Code of Conduct. 


Helpful Numbers

Adult Protective Services
1-800-252-5400
Alcoholic Recovery
214-823-3200
Austin Street Shelter
214-428-4242
Child and Family Guidance Centers
214-351-3490
City Attorney
214-670-4439
Other City Services
                    3-1-1
Contact Counseling and Crisis Line
972-233-2233
Dallas Area Rape Crisis Center
972-641-7273
Dallas Police Crisis Intervention/Social Services
214-671-3498
Dallas Police Department Family Violence Caseworkers
214-671-4307 (Spanish)
214-671-4325
Dallas Police Department Family Violence Squad
214-671-4304
Dallas Police Department Victim Services
214-670-3587 (Spanish)
214-671-3588
Dallas Police/Fire/Ambulance
9-1-1
Out of City/Out of State For Dallas Emergency
214-744-4444
Department of Protective and Regulatory Services
1-800-252-5400
Dispute Mediation Service
214-754-0022
District Attorney
214-653-3528
Family Place
214-941-1991
Genesis Women’s Shelter
214-942-2998
Lawyers Against Domestic Violence
214-748-1234 ext.3012
MADD - Mothers Against Drunk Driving

1-800-382-6233

National Domestic Violence Hotline
1-800-799-SAFE
New Beginning Center
972-276-0057
North Texas Poison Center

1-800-222-1222

Parkland Violence Intervention Prevention Center
214-590-2926
Protective Order Information
214-653-3528
Rape Crisis Center
214-590-0430
Records Section
214-671-3345
Run Away Hotline

1-800-786-2929 /
1-800-RUN-AWAY

Salvation Army F/V Shelter
214-424-7208
Suicide Crisis Center
214-828-1000
Teen Line
972-233-TEEN
The Turning Point (Rape Crisis Center, Dallas & Collin County
972-985-0951

Department Phone Numbers