Victim Services


The Dallas Police Department Victim Services Unit was established in April 1996.

The professional staff of the Dallas Police Department Victim Services Unit provides assistance to victims who may have suffered physical injuries or trauma as a result of a violent crime. Our advocates work with family of homicide and victims of sexual assault, robbery, assault and traffic crimes. Our goal is to help empower victims to re-establish their lives and lessen the negative impact of the emotional, physical, psychological or financial trauma that many may experience.

The Victim Services Unit is located in the Jack Evans Police Headquarters of the Dallas Police Department - Criminal Investigations Division, 1400 S. Lamar, 5th Floor, Dallas, Texas, 75215.

Criminal Investigations Division Main Number: 214-671-3584

Victim Services Coordinator - Krissi Boulom: 214-671-3588 

Victim Advocate - Kelsea Monk: 214-671-3587 

Victim Advocate - Alberto Nino: 214-671-3669 (Wednesday & Friday) 


For victims of DOMESTIC VIOLENCE, please contact the Domestic Violence Unit at 214-671-4304 or caseworker, Ms. Petra Tamez at 214-671-4307.


Victim Services advocates will assist victims in a professional, compassionate and helpful manner. Services includes crisis counseling, information and referral, assistance with the Texas Crime Victims' Compensation application, personal and judicial advocacy and court accompaniment.

 RIGHTS OF VICTIMS.docx                     Victim Services Brochure.pdf          


 Texas Crime Victims' Compensation Program - (800) 983-9933


U Visa - U Nonimmigrant Status

The Dallas Police Department is willing to assist victims with the U Visa (U Nonimmigrant Status) by completing the U Visa certification. Whether you are requesting this form as a crime victim or as a third party on behalf of a crime victim, please review the information below to determine if you or your client are eligible for assistance.

U Visa Policy English.pdf                       U Visa Policy Spanish.pdf

Please complete the U Visa Request Form.pdf and submit by email to, fax to 214-670-8675 or in person at Jack Evans Police Headquarters (security desk) or by mail to: Dallas Police Department - Victim Services Unit, 1400 S. Lamar Street, Dallas, TX 75215.

Please allow four-six weeks for our staff to review and process your request. 



Brighter Tomorrows - 972-262-8383

Dallas County District Attorney's Office – Family Violence/Protective Order – 214-653-3528

Family Place Hotline - 214-941-1991

Genesis Women's Shelter - 214-942-2998

Mosiac Family Services (Refugee and Immigrant hotline) - 214-823-4434

Hope's Door New Beginning Center - 972-276-0057

Salvation Army - 214-424-7208

Texas Muslim Women's Foundation - 972-880-4192



If no answer or AFTER HOURS, please leave a message or contact these agencies:

Community Council of Greater Dallas –  Information Referral call - 211

Dallas Area Rape Crisis Center (DARC-C) – 972-641-7273

Dallas Children's Advocacy Center – Victim Assistance Coordinator 214-818-2613

Dallas County District Attorney's Office – Victim Witness 214-761-1358/ 214-653-3838

National Domestic Violence Hotline 24 hours – 1-800-799-SAFE (7233)

Parkland - Rape Crisis Center &  Violence Intervention Program - 214-590-0430

RAINN (Rape Abuse and Incest National Network) 24 hours – 1-800-656-HOPE (4673)

Suicide & Crisis Center - 24 hours – 214-828-1000

Texas Abuse Hotline – Department of Family & Protective Services (for Abuse, Neglect, Exploitation of Children, Elderly and Disabled Adults) – 24 hrs. – 1-800-252-5400

Texas Crime Victims Compensation – 1-800-983-9933

Texas Department of Criminal Justice Victim Services – 1-800-848-4284

Trauma Support Services of North Texas (TSSNT) – 972-709-4904

The Turning Point (Rape Crisis Center) – 972-985-0951

Victim Relief Ministries – (Faith Based Ministry for Crime Victims) 972-234-3999

VINE (Victim Information & Notification Everyday) – 1-877-894-VINE (8463) (registers victims/family of offender's status change and scheduled court dates)


Please call your crime victim services contacts in law enforcement and the prosecutor's office for more information about victim services in your community.   



Dallas Police Department
Criminal Investigations Division
Division Commander
Deputy Chief Thomas Castro
Contact: 214-671-3584 ​​