Victim Services

The Dallas Police Department Victim Services Unit was established in April 1996. The professional staff of the Dallas Police Department Victim Services Unit provides assistance to victims who may have suffered physical injuries or trauma as a result of a violent crime. Our advocates work with victims of sexual assault, robbery, assault, traffic crimes and families of homicide victims. Our goal is to help empower victims to re-establish their lives and lessen the negative impact of the emotional, physical, psychological or financial trauma that many may experience.

The Victim Services Unit is located in the Jack Evans Police Headquarters of the Dallas Police Department - Crimes Against Persons Division, 1400 Botham Jean Blvd., Dallas, Texas 75215.

Crimes Against Persons Division: Main Number - 214-671-3584

Victim Services Coordinator: Krissi Boulom - 214-671-3588

Victim Advocate: Vacant - 214-671-3587

Victim Advocate: Alberto Nino - 214-671-3669  (Spanish Speaker on Mondays & Thursdays) 

 For DOMESTIC VIOLENCE cases, please contact Caseworker Katelynn Mireles at 214-671-4292.

Services provided:

  • ​Crime Victim Compensation Program
  • ​Assistance with the Criminal Justice Process
  • ​Information about Victim Rights
  • ​Safety Planning
  • ​Counseling & Community Referrals
  • ​Court Accompaniment
  • ​VINE Enrollment
  • ​Crisis Intervention
  • ​Address Confidentiality
  • ​Assistance with the U Visa Program 

Victim Services Brochure.pdf / Victim Services Brochure- Spanish / Common Responses to Trauma



1-800-983-9933 / Monday-Friday from 8am-5pm



The Dallas Police Department is willing to assist victims with the U Visa (U Nonimmigrant Status) by completing the U Visa certification. Whether you are requesting this form as a crime victim or as a third party on behalf of a crime victim, please review the information below to determine if you or your client are eligible for assistance.

U Visa Policy English.pdf / U Visa Policy Spanish.pdf

Please complete the U Visa Request Form.pdf and submit by email:, fax: 214-670-8675, in person at Jack Evans Police Headquarters (security desk) or by mail: Dallas Police Department - Victim Services Unit, 1400 Botham Jean Blvd., Dallas, TX 75215.

There is no cost associated with submitting the DPD U Visa request or certifying USCIS I-918 Supplement B forms. PLEASE ALLOW 6-8 WEEKS FOR PROCESSING.



Brighter Tomorrows - 972-262-8383

Dallas County District Attorney's Office – Family Violence/Protective Order – 214-653-3528

Family Place Hotline - 214-941-1991

Genesis Women's Shelter - 214-942-2998

Mosiac Family Services (Refugee and Immigrant hotline) - 214-823-4434

Hope's Door New Beginning Center - 972-276-0057

Texas Muslim Women's Foundation - 972-880-4192

Salvation Army - 214-424-7208

Texas Muslim Women's Foundation - 972-880-4192

National Domestic Violence Hotline 24 hours – 1-800-799-SAFE (7233)


Dallas Area Rape Crisis Center (DARC-C) – 972-641-7273

Dallas Children's Advocacy Center – Victim Assistance Coordinator 214-818-2613

LASSA-Legal Aid- 1-844-303-7233

Parkland - Violence Intervention Program/Rape Crisis Center - 214-590-0430

The Turning Point (Rape Crisis Center) – 972-985-0951

RAINN (Rape Abuse and Incest National Network) 24 hours – 1-800-656-HOPE (4673)


The Counseling Place- 469-283-0242

Parkland - Violence Intervention Program - 214-590-0430

Trauma Support Services of North Texas (TSSNT) – 972-709-4904

UTA CARS - Life Connections - 817-272-9762 


Community Council of Greater Dallas –  Information Referral - dial 211

Catholic Charities (for U-Visa/Immigration Assistance) - 214-634-7182

Human Rights Initiative of North Texas (for U-Visa/Immigration Assistance) - 214-855-0520

Dallas County District Attorney's Office – Victim Witness Division - 214-761-1358

Suicide & Crisis Center - 24 hours – 214-828-1000

Texas Abuse Hotline – Department of Family & Protective Services (for Abuse, Neglect, Exploitation of Children, Elderly and Disabled Adults) – 24 hrs. – 1-800-252-5400

Texas Department of Criminal Justice Victim Services – 1-800-848-4284

VINE (Victim Information & Notification Everyday) – 1-877-894-VINE (8463) (registers victims/family of offender's status change and scheduled court dates)

Dallas County Jail Inmate Lookup System

Misdemeanor Record Check- $5.00 Fee- 214-653-5740

Felony Record Check- $5.00 Fee- 214-653-5950

Warrant Verification- 214-653-5950

For police reports, accident reports or other records, you may request it from the Open Records Center.



Dallas Police Department
Crimes Against Persons Division
Division Commander
Deputy Chief Terrance Rhodes
Contact: 214-671-3584