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File A Complaint Against an Employee

This section of the website is only for filing a complaint against a Dallas Police Department employee. If you believe you have been a victim of racial profiling, we encourage you to file a complaint. Every report is taken seriously and thoroughly investigated. If you need to report a criminal matter that does not involve a departmental employee, please dial 911. To report a non-violent crime, please use the Dallas Online Reporting System (DORS) to submit an online police report or consult the Department Directory for contact information related to your request.

• E-mail directly to: DPDIAD@dallaspolice.gov
  
• Please include all the information you can remember such as the employee's name,the date, time, and circumstances of the incident.
• Call the Internal Affairs Division at (214) 671-3986.
  
• Visit any Dallas Police facility and ask to speak to a supervisor. 
• Mail it to us and address your correspondence to:
  
• Dallas Police Department
  Internal Affairs Division
  
  1400 Botham Jean Blvd.
  
  Dallas, TX 75215
  

What Comes Next

Please allow 30 days from the date we received your submission for the Internal Affairs Division and the Office of Community Police Oversight to conduct a thorough review. Once the review is finalized, we will communicate the outcome to you. It is important to note that, in certain instances, the review process may extend beyond the initial 30 days.

1. Complaint Received: Once the department receives the complaint, it is logged and assigned for a preliminary review.

2. Preliminary Review: During the Preliminary review, the Internal Affairs Division and the Office of Community Police Oversight will conduct a preliminary assessment of your complaint to determine the investigation route.
   

3. Investigation: If assigned for further investigation, the Internal Affairs Division or the employee's division commander conducts a thorough and objective investigation.

4. Final Decision: The investigation is reviewed, and a determination is made regarding the appropriate course of action to ensure professional police services.

5. Notification: The complainant and the involved officer are informed of the final determination, although specific disciplinary actions remain confidential.