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Office of Community Police Oversight

The Dallas City Council established The Office of Community Police Oversight (OCPO) on April 24, 2019, through Ordinance No. 31192. OCPO supports the Community Police Oversight Board (CPOB), formerly known as the Civilian Review Board, in ensuring that complaints against Dallas Police Department (DPD) officers are investigated thoroughly and transparently. OCPO also conducts independent reviews of misconduct allegations to strenghten trust between the community, the City of Dallas, and DPD.

Mission

The mission of OCPO is to ensure civilian complaints are reviewed impartially to enhance the transparency and trust between the City of Dallas, the Dallas Police Department, and the community.

Filing a Complaint

A complaint is a written statement from a member of the public (non-City employee) alleging concerns about a DPD officer. Issues may involve procedures, treatment of residents, abuse, harassment, or civil rights violations. These are known as External Administrative Complaints and may be filed with OCPO, the CPOB, or directly with DPD. 

City employees wishing to file a complaint should contact the Office of Inspector General and the Dallas Police Department - File A Complaint.

How to file

Complaint and Independent Review Request forms are also available in English, Spanish, Arabic, Amharic, Burmese, Chinese, French, Korean, Swahili, and Vietnameses:

• Online: Office of Community Police Oversight complaints​
  

• In Person: Dallas City Hall, 1500 Marilla Street, 5DN, Dallas, TX 75201.
  

• Phone: 24/7 Complaint Line at 214-671-8283.
  

• Email:  ocpo@dallas.gov​
  

If you are dissatisfied with the findings of the investigation, you may request an independent review by the Office of Community Police Oversight (OCPO). 

Complaint Forms​

View Civilian Com​plaint Form ​

Independent Reviews

An independent review examines the facts, conduct, policies, and procedures related to your complaint. While the review may result in the same or similar conclusions, its purpose is to ensure accountability and transparency in the investigative process. Independent Review Requests must be submitted within 30 days of receiving theInternal Affairs Division decision on your complaint.

Community Engagement

The CPOB meets monthly on the second Tuesday of every month at 5:30 p.m. Community members are welcome to speak and share concerns about police-community relations. For upcoming meeting details, visit: dal.city/CPOBMeeting.

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