Community Engagement Unit

The Community Engagement Unit (CEU) is made up of three specialized teams:

Deployment, Crime Response Team (CRT), and Neighborhood Police Officers (NPO's).

  • The Deployment Team reduces violent and property crime by actively identifying, locating and arresting wanted persons and habitual offenders.
  • The Crime Response Team (CRT) is a specialized squad that primarily works to investigate criminal and illegal drug activity within the Northeast Patrol Division.
  • The Neighborhood Police Officer Team (NPO) works as a liason between the Police Department and the community. Neighborhood Police Officers work to establish a rapport with the citizens in the division. They also solve quality-of-life issues and maintain special departmental programs.

The principal purpose of the CEU is to work closely with the community to reduce crime and enhance the quality of life within the Northeast Patrol Division.  Partnerships between the Police Department and the community are crucial to the implementation of crime reduction programs and initiatives. The CEU strives to create an open line of communication with citizens so issues and concerns can be resolved in a timely and effective manner.​​


Dallas Police Department
Northeast Division
9915 East Northwest Highway
Dallas, Texas 75238
Tel 214-670-4415
Northeast Division Commander
Major Phyllis Nobles


East Patrol Bureau Commander

Deputy Chief Osama Ismail

Community Engagement Unit
Tel 214-670-4415      Tel 214-670-4762